We’re sorry to hear about your loss and appreciate that this may be a difficult time for you.
To ensure we capture all of the relevant information please speak to us either,
1. Via WhatsApp or Web Messenger on the right of your screen
2. Or if you would prefere to speak to someone directly call 01202 590059. We’re here Monday to Friday 8am-6pm and Saturdays between 9am-2pm.
We may need to request the Executor name and address, a meter reading and a forwarding address for bills, however this will depend on the circumstances.
- Contact us
- How to make a payment
- Obtain a copy of your bill
- Change how you pay your bill
- Update your personal details
- Moving House?
- Estimated bills
- Why can't I submit a meter reading?
- Switch to a water meter
- Changing the name on an account
- Add or amend a forwarding address
- How can I let you know that an account holder has died?
- Need further help?