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Paying by Direct Debt

If you pay by Direct Debit, any additional payment you make can prevent us taking your Direct Debit instalments as agreed.


If you’d like to make an additional payment then please get in touch via Live Chat or call us on the helpline below to ensure your Direct Debits continue as normal.



Did you know you can register for an account at MyAccount. You’ll need your customer reference number (the first 8 digits) which can be found on your bill.